Show HN: HackerChurn – which SaaS tools HN wants to cancel

laxmena

Citing the real source HN comments will be helpful.

joshstrange

New review submission is broken, give generic error. I never miss an opportunity to complain about the dumpster fire that is ClickUp but I was unable to submit my 1-star review.

drbscl

Does this consider positive (or even ambivalent) comments too? Put another way, a product with wider use will have more complaints than something niche but worse.

sleepybrett

if github isn't at the top of this list whatever tooling you use to find sentiment is broken, fundamentally.

tmpz22

The only surprising absence for me was Datadog - the category I expected (high touch sales team, egregious margins, IPO or private equity pressures) is else wise pretty well represented.

pop123-ux

where have you gotten the idea to build this in the first place, lol

speedgoose

Popular services get more complaints.

tiffanyh

It'd be good to note which are actually networks (vs products). LinkedIn, RealPage, etc (on the list) are more so networks than a product.

weitzj

Interesting idea. Maybe you can normalize the results by popularity. More people have Jira installed and therefore there will be more complaints.

halflife

I just checked the first comment about crowdstrike, and it’s not generally a negative review ( https://news.ycombinator.com/item?id=50315965 ). I think this app confuses a negative connotation of a post, with a mention of a product inside that post and assumes the negativity is towards the product. Edit - I checked a few more and it’s a total crapshoot, some of the comments are just informative, not negative at all. I wouldn’t trust this list.

tagami

Popular enough to receive critical reviews. Survivorship bias?

Rapzid

Amazing project! I can finally breath!

rollulus

I think there is some bias in it: if software is so exceptionally eternally bad that complaining about it is like saying that water is wet, then that will lead to fewer complaints. Yes, I’m looking at you, JIRA.