Ford hired AI and sacked humans. It backfired badly

murphomatic

Get ready for this to become a common theme. Boardrooms are still engaged in the fever-dream promise that AI will solve all their problems, particularly those involving pesky humans. The simple lesson of "AI is another tool" will be a hard-learned one. Some industries, such as software, will take more time to mop themselves into a corner before they discover that velocity should never be a first-class concern. Speed should only come as a side-effect of quality.

rmason

Back in the nineties Ford ran a lot of ads about how quality was job one. But in the last twenty years their quality declined by a large amount at the same time other brands were getting better. I say that as a lifelong fan of Ford, quality was why I left the brand two years ago.

htoqwiejqlekr

Why are American tech-bros such loud-mouthed bullshitters ? Reminds me of this disaster at Toyota, https://www.wsj.com/business/autos/toyota-bet-technology-wov...

bartread

Well, at least they learned from the experience, and that’s good. The more interesting question, I think, is what proportion of businesses will choose the learn from Ford’s experience without first choosing to relive it? Often people, and therefore also organisations, struggle to usefully learn from the experience of others without repeating the same mistakes, and experiencing the same pain.

zkmon

Talk about making a huge sale to a car sales-man and totally pawning them. Tech has evolved into next-gen "selling science".

dotcoma

Amongst other things, AI won’t buy cars.

noisy_boy

> while some workers will also help improve and train the AI systems Our AI sucked but that doesn't mean less AI. We need better AI, not humans.

ChrisArchitect

[dupe] https://news.ycombinator.com/item?id=48674446

oxonia

* Backfired * :-D

WarmWash

From when this story was posted a few days ago: Ford has hired 350 engineers over the last 3 years which happened alongside short comings in using AI inspection tooling. This has nothing to do with LLMs and instead is almost certainly about their MAIVIS and AiTriz pilots, which use old school CNNs on custom IBM hardware to do visual inspections. Dirt bag media will do anything for your clicks and leave you more uninformed at the other end.

Alien1Being

How do you fix a Ford ? Buy a BYD / Xiaomi / Zeekr / Xpeng...