Customers Are Giving Billions to Scammers. Tellers Are Intervening

donohoe 16 points 4 comments June 07, 2026
www.nytimes.com · View on Hacker News

Discussion Highlights (3 comments)

timoshishi

Gift link https://www.nytimes.com/2026/06/07/your-money/chase-bank-tel...

k310

My nearest credit union branch is about 150 miles away, as is Fidelity. Do I love online finance, with the 2FA and heartless chatbots? I have worn out the letters HUMAN on my keyboard. Until Apple removes them. Siri will help you now.

pedalpete

What many people may not realize is that loneliness is a significant contributor to some of these scams. The fraudsters seek out people who just want to talk and be heard, who don't have someone else to call on. It is somewhat surprising to me that banks don't implement a multi-signature account types for people at risk. Particularly for any transfers to new accounts or even purchases.

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